Beeline in the Nizhny Novgorod region has improved the digital literacy of pensioners and specialists working with them.

Beeline in the Nizhny Novgorod region has improved the digital literacy of pensioners and specialists working with them.

      On April 23, 2026, at 11:35, Beeline, in collaboration with the MFC of the Nizhny Novgorod region, conducted a series of educational events on digital security for the older generation as part of the project "Accessible. Open. Clear." The project included meetings with pensioners as well as seminars for specialists working with this category of citizens.

      Ten in-person events took place in Nizhny Novgorod, Bor, Pavlovo, and Chkalovsk. During the meetings, experts from the mobile operator shared tips and advice on how to recognize a phone scammer in a conversation. For example, bank or government employees will never ask for card details or SMS codes during a call. If a call comes from an unfamiliar number and is too persistent, it is better not to answer at all.

      Additionally, the lectures covered real schemes used by phone scammers and the actions to take in various situations to avoid becoming a victim of fraud. One of these actions is to call Beeline's Rapid Response Group at 0611, where employees will provide consultation and assistance in resolving the issue.

      Beeline also has a special simulator that allows users to practice actions during attempted fraud by "playing out" different scam scenarios over the phone. By calling +79037040611, one can listen to recordings that simulate conversations with scammers and study examples of manipulation and pressure tactics used by criminals in a safe environment.

      For MFC employees and organizations working with the older generation, the meeting program was expanded. In addition to typical phone scam schemes, Beeline experts discussed the psychological manipulation techniques used by scammers. The knowledge gained will enable social workers to identify pensioners under the influence of scammers so they can respond promptly and take necessary measures.

      As noted by the company, the problem of phone fraud continues to be acute in the Nizhny Novgorod region. According to the operator, in the first quarter of 2026, Beeline blocked more than 1.2 million fraudulent calls in the region using its customer protection system, 102,000 of which were directed at people over 65 years old.

      The longest fraudulent attack was carried out on a 62-year-old resident of the region. It lasted about 26 minutes, during which the scammers attempted to reach the subscriber 123 times. Thanks to Beeline's anti-fraud platform, all these attempts were unsuccessful.

      "Ensuring reliable protection against phone fraud for our customers is one of the priority tasks that Beeline is currently focusing on. To achieve this, we are acting in several directions. In addition to conducting such educational meetings, the company's team is also actively developing and implementing advanced digital solutions for user safety. For example, all our customers automatically have the 'Virtual Assistant' feature enabled, which blocks suspicious and spam calls. Moreover, since last autumn, we have been using the AI model 'Cyber Granny,' which interacts with scammers pretending to be an elderly client and consumes their resources," commented Vasily Tereshchenko, director of Beeline's Nizhny Novgorod branch.

      Beeline also offers a special 20% discount on new bee subscriptions for users over 60 years old. For more details on tariffs, connection, and conditions, visit the operator's website.

      Advertisement by PJSC "VimpelCom." More details on the website: beeline.ru

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Beeline in the Nizhny Novgorod region has improved the digital literacy of pensioners and specialists working with them.

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